Refund policy
Returns & Refunds (The Funguy Promise)
We want you to feel great about trying our energy balls. If it’s not a fit, we’ll make it right — simple as that.
Returns (Unopened Products)
We accept returns within 30 days of your order as long as the products are:
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✅ Unopened
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✅ Unused
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✅ In their original packaging
Return shipping:
Customers can reach out for a free return shipping label.
Once your return is received and verified by our team, we’ll issue your refund to the original payment method.
Return address:
OddBalls Funguy, LLC
c/o Returns
9457 S Poppy Lane
Sandy, UT 84094
Refunds (Opened Products)
This is where our Funguy Promise kicks in.
Our promise:
If you’re not satisfied, we’ll refund you — no questions asked.
That said, we ask for a little common sense and good faith (virtual handshake 🤝).
How refunds work:
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If you order 1 or 2 bags and don’t love them → full refund
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If you order multiple bags at once:
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We’ll refund up to the first 2 opened bags
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Any remaining bags must be unopened
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We’ll provide a return label so you can send the unopened bags back to us
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Why?
Because most people know whether these energy balls are their thing after trying one or two bags. That keeps things fair for everyone and helps us continue offering a generous guarantee.
A few quick notes
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Minor packaging scuffs or shipping wear do not count as defective
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Refunds are issued once eligibility is confirmed
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Refund timing depends on your bank or payment provider
Need help?
If something feels off, reach out. We’re humans, not robots.
The bottom line
Try our energy balls with confidence.
If they fuel your day — amazing.
If not — we’ve got you covered.
That’s the Funguy Promise.
