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Shipping and Returns

  • Are Odd Balls secretly made by unicorns?
    While we can neither confirm or deny the existence of unicorns, we can assure you that Odd Balls are made with ONLY ORGANIC ingredients straight from the earth, with absolutely NO ADDED SUGARS and NO PRESERVATIVES.
  • Are Odd Balls suitable for people with dietary restrictions?
    Yes indeed! They are vegan, gluten-free, and dairy-free, making them suitable for all sorts of folks with different strokes. However, please check the ingredient list if you have any other specific dietary restrictions, such as tree-nuts.
  • What nutritional benefits can I expect from eating Odd Balls?
    While it’s unlikely you'll develop the ability to fly or shoot laser beams from your eyes, our Funguy Blend of Cordyceps and Lion's Mane functional mushrooms will not only give you a boost of energy and help sharpen your mind, but these balls are also packed full of nutrition and electrolytes from an all-star list of organic ingredients, including: dates, cashews, almonds, lemon juice, coconut and sea salt.
  • Is your Funguy Blend ok to eat if I’m a Fungal?
    Absolutely! Our unique Funguy Blend comes from high potency extracts of legal and functional mushrooms (NOT Hallucinogenic), including: Lion’s Mane 30% Beta Glucans, Lion’s Mane Mycelium 2% Erinacines, Cordyceps Militaris 1% Cordycepin, and both Lion’s Mane and Cordyceps unextracted powders. This special blend works equally well for Fungals or Funguys!
  • What’s the shelf life of your Odd Balls?
    Currently, our balls have a shelf life of approximately 50 days at room temperature. This can be extended if kept in a freezer, but we’ll let you be the test of that. Once we scale up production with a manufacturer, we are confident our balls will have a shelf life of 6-9 months at room temperature.
  • How long should I store Odd Balls on the daily?
    To ensure the longest shelf life, store Odd Balls in a cool and dry place, or refrigerate them. If you would like to extend the shelf life, feel free to freeze them.
  • Will Odd Balls make me a better skier?
    Our company was founded by a skier/cancer patient, so we know a thing or two about taking on challenges. While our balls won't turn you into a pro skier overnight, they will give you the energy and focus you need to take on any slope with confidence.
  • I need Odd Balls now! Where can I buy them?
    Right here! Just look up… On the top right corner of every page, there is a link to place a special order of Odd Balls.
  • Do you offer discounts, promotions, samples?
    If you play your cards right, you may just find one of the above in your email inbox. Please subscribe to our email list to stay updated on our latest offers, and no need to worry, unlike spam, we deal in delicious!
  • Can I eat Odd Balls while skydiving off a cliff?
    We haven’t heard of it being done yet, but we do know for sure that they’re the perfect snack to keep you going on any adventure, whether you're conquering mountains or just in need of a pick me up at work (which your boss will appreciate).
  • Why Odd Balls?
    Our founder was diagnosed with Testicular Cancer back in 2021. Since overcoming the disease, he’s determined to help raise awareness, one ball at a time. So, if you have an odd ball, bump, or lump, be sure to tell someone about it!
  • What is the mission of Odd Balls?
    Our mission is to provide organic food that supports outdoor adventures and long-term health, raise awareness about testicular cancer, and give back to nonprofits focused on supporting young adults impacted by cancer.
  • Why should I support Odd Balls?
    Whenever you purchase Odd Balls, a portion of the sale goes to nonprofits focused on supporting young adults impacted by cancer. In the future, we plan to expand our giving to small local non-profits focused on protecting our environment, a critical factor in the health and safety of our communities.
  • What steps are you taking to be a responsible company?
    We are committed to doing the right thing and being responsible to our customers, employees, environment, and other stakeholders as a cost of doing business. Currently, our packaging is in kraft paper which can be recycled, however, soon we hope to also use post-consumer recycled packaging as we scale up production. Our samples are shipped using biodegradable shipping packaging. We also are using Sendle for the logistics of the majority of our shipping, which is 100% Carbon Neutral. We will continue to search out more ways to have a positive impact as we grow and our responsibility as a business grows.
  • Can I customize my order?
    Unfortunately, we currently do not offer customization of orders. However, we are always happy to hear from our customers about their preferences and feedback.
  • Do you ship Odd Balls?
    Yes, absolutely! We ship Odd Balls across the United States.
  • What is the shipping cost for an order?
    FREE shipping on orders of $35 or more. Shipping costs are calculated based on the destination and the size of the order. The shipping cost will be calculated at checkout.
  • How long does shipping take?
    Shipping time may vary depending on your location, but typically takes between 2-7 business days. Our balls average 3 days across the US.
  • What is your Return Policy?
    So long as your order of balls have remained nestled, untouched AND unopened in their package, we will accept returns within 10 days of your order. You will be required to pay for any return shipping costs. Once your return has been received and verified by our HQ Odd Ballers, we will issue a refund. Please ship returns too: OddBalls Funguy, LLC c/o Returns 10268 S 570 E Sandy, UT 84070
  • What is your Refund Policy?
    We stand by our Funguy Promise: 100% Money Back If for any reason you are not satisfied with your order, please contact us and we'll refund you, no questions asked. There's only one "asterisk" associated with this return policy: if you order 10 bags at once, we would expect any person of sound mind to decide that our product is not for them after opening and eating the first two bags. This means, we'll refund your first two bags. If you ordered more and don't like them, we'll pay for the shipping to send the rest back to us, unopened. This is our virtual handshake.
  • What's the carbon footprint of shipping Odd Balls?
    Zero. That's precisely the carbon footprint of every shipment you get from us. By using our small business partner, Sendle, Odd Balls are shipped 100% Carbon Neutral. These are indeed carbon offsets, but it's a darn good start if you ask us! Our samples are even shipped using Sendle’s new biodegradable shipping bags!
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